Ling Shi, Yuqin Dai, Ziyin Wang, Ning Gao, Wei Zhang, Chaozheng Wang, Yujie Wang, Wei He, Jinpeng Wang, Deiyi Xiong
View original ↗Create an evaluation framework that validates customer service agents against structured Standard Operating Procedures (SOPs). This is critical for enterprise LLM deployments that currently lack consistency checks.
Suggested repo: sageEval
"Make your support agents strictly follow the company manual."
Estimated effort: 30h